Our Process

We’re here every step of the way in your journey to a new, healthier you.

Take charge of your health with our expert advice.

We investigate the root cause of your health concerns using functional laboratory tests and develop tailored plans for your personal healing.

And we do this with respect, empathy and care for you as an individual.

It can take time to rebuild, repair and restore your health. Each person is different, and will respond at a different rate, but generally we will follow this process:

  • Initial free 15 minute phone chat. This helps establish what you want to achieve from working with us.
  • You will complete some forms  so we can delve further into your lifestyle and health history. The more detailed you can be the better.
  • One hour consultation. Either face to face or via Skype we’ll discuss with you in detail your health concerns and questions.
  • Diagnostic testing. Based on the initial evaluation we will recommend functional lab testing. This may include saliva, urine, hair, blood or stool samples. Most samples are easily completed in the privacy and convenience of your home. Please note lab testing attracts an additional fee.
  • Results and recommendation consultation. Once we receive your lab results we can understand how your body is functioning and what needs to change. After a comprehensive analysis of your results we create, in partnership with you, a tailored program to address your biochemical and metabolic imbalances. 

This includes equipping you with the skills and tools you need to take control of your health. Through education, natural and botanical supplements and designing changes to your lifestyle we get you started on your road to new health.

  • Ongoing monthly review. Making holistic lifestyle and dietary changes can be challenging. We will be with you each step of the way to encourage, support and empower you with all the tools and information you need to make informed choices for your health.
  • Optional review and retesting after 90 days. Further testing can show just how much progress you’ve made, or identify where we need to reset our focus. 

The key to why we’re different is our personal approach. We combine 10 years experience in the wellness field with a focus on state of the art diagnostic testing to help you reach your best level of health.

Consulting from Jan Jan - Torquay Chiropractic and Torquay Health Clinic.   I 

A see a large percent of my patients via Skype and phone consults globally.  

Fee transparency

Our service includes a tailored plan and support for each individual. 

As each individual’s testing needs are different fees may vary from person to person, however a standard starter program includes the following: 

  • Case History consultation $110
    • We will review your case history from intake forms you have previously filled in and answer any questions that arise.  In this consultation we will get you started on a healing protocol in line with your specific goals.  We will also identify specific functional testing that may need to be undertaken for further insights into your physiology.  


  • Results and recommendations consultation $110
    • Intensive case history
    • Results and interpretation 
    • 30 day individualised natural healing plan
    • Ongoing e-mail support


  • Follow up consultation 45 min $90
    • Following the Results and Recommendations consultation to check in and modify protocol if needed and answer questions.  


  • Follow up consultation 30 min $50
    • Following the other consultations to check in and modify protocol if needed and answer questions.

Please note that all diagnostic testing attracts additional third-party fees (from $90.) 

Make an appointment today